Ground hostess training courses: here's how to choose them

corso di formazione per hostess di terra jpg

You want to become ground hostess or airport employee? Here are some tips for those who want to undertake this training course.
One of professional roles growing in recent years, with the intensification and differentiation of airport activities and also thanks to a conspicuous increase in airlines, is precisely that of the land hostess and steward or airport employee.
A rewarding profession certainly both from a professional and an economic point of view.

What the hostess and the ground steward or airport stopover do

L'stewardess and land steward they are professionals who carry out various activities, all related to air transport and the management of the passenger area.
Specifically, as regards the ticket office, they deal with:

  • Issue and remission of tickets
  • Check in
  • Acceptance of passengers with hand luggage
  • Check of the regularity of travel and baggage
  • Issue of new tickets and check availability of flights
  • Check of travel documents
  • Control of irregularities of operations (delays and canceled flights etc ...)
  • Management of boarding operations
  • Assistance to arriving passengers
  • Management of problems related to baggage delivery, loss or damage
  • Special assistance for handicapped passengers or children
  • Organization and activities and coordination of the other professionals employed at the airport

    What are the characteristics that the land hostess must have

    Among the skills thatstewardess and land steward must possess there are to include:

  • Good knowledge of the English language
  • Problem solving skills
  • Adaptation to stressful situations
  • Knowledge of IT management systems
  • Good communication and relationship skills with the public
  • Knowledge of international aviation regulations
  • Organizational and coordination skills For those seeking training courses for land hostesses, this information can help you choose the right ones. Surely it must be premised that this profession, however satisfying, is also very demanding, with often hard shifts and working hours, which also fall on weekends, holidays and ordinary holidays.
    Those who want to take this path, therefore, must have a good propensity for "sacrifice" and flexibility in hours.corsi di formazione hostess di terra accademia del lavoro jpgAnother fundamental element is the "physical presence". A'ground hostess, as well as any other airport employee, having to deal with the public, passengers and other airport staff on a daily basis, must always be aesthetically impeccable and always kind to customers.
    The age of majority and the high school diploma, preferably the one in languages, and a good knowledge of written and spoken English are certainly preferential requirements.

accademia del lavoro corsi di formazione hostess di terra jpgAnother aspect not to be underestimated is having followed a good one ground hostess training course and airport attendant, with trained teachers, updated programs and theoretical-practical lessons capable of transmitting real skills. The courses that then make use of the collaboration with the Alitalia Training Center are the most valid.
If you want work in the airport sector, discover i training courses for ground hostesses and airport operator from Accademia del Lavoro.

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