Advanced course for Airport Attendant
for aspiring SUPERVISORS
Rome, dates scheduled
Certificates:
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- Health and Safety: D.Lgs.81/2008 General and Specific Risk Training
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Dangerous Goods
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General Principles and Airport Security Guidelines for Handling Personnel
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Private Certificate of False Documentary Recognition
- TOJ or GDS Amadeus certificate, if chosen
- Health and Safety: D.Lgs.81/2008 General and Specific Risk Training
-
Dangerous Goods
-
General Principles and Airport Security Guidelines for Handling Personnel
-
Private Certificate of False Documentary Recognition
- TOJ or GDS Amadeus certificate, if chosen
Would you like to receive information about the course?
The airport supervisor
The airport supervisor is a responsible person who guarantees the correct application of the procedures within a specific segment of the passenger macro-area. He could then carry out his activities at the ticket office, check-in or lost & found.
To whom the course is addressed
The course is open to those who have attended the Accademia del Lavoro's Airport Attendant course or who have at least 5 years of experience in the role of Airport Attendant.
Course duration
The course includes a preparatory phase with a 3-month Gofluent language course - "all you can learn" formula (choice between English, French, Spanish, German, Chinese (Mandarin), Portuguese (Brazilian) and Italian), 12 hours of videolessons on the principles of navigation and navigation law, 48 hours of classroom lectures and the dissemination of the professional profile in Italy and / or abroad.
Course Information
Location of the course
Training project
Preparatory Phase
Preparatory Material:
- 3-month English course Gofluent "all you can learn"(alternatively, if you have at least a self-certified B2 level you can opt for one of the following languages: French, Spanish, German, Chinese (Mandarin), Portuguese (Brazilian) and Italian)
- 12 hours of video lessons on navigation principles and navigation law
+ 48 hours of lectures in the classroom
+ dissemination of professional profile in Italy and/or abroad
The program
- Aviation legislation
- Navigation principles / navigation law
- Airport authorities and airport system
- SGHA contracts and reference SLAs
- Fundamentals of aerodynamics (useful hints to understand balance)
- Balancing and centering
- Ramp operations (summary of operations alongside for PAX, BAGGAGE, GOODS, MAIL)
- Notes on the ticket office
- Check in procedures and dynamics
- Lost & found
- Management of "operational disruptions"
- Duties of the supervisor (ethics and responsibility)
- Resource evaluation criteria
- Customer management in the event of serious operational irregularities
- Customer care
- Back office (reporting, official's journal, administrative reports)
- Relations with the authorities / bodies present at the airport
- Airline users and organizations / Handlers committee
Teachers of the course
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Luis VizzinoLawyer expert in Sports Law and AC Professor at the University of Salerno at the Faculty of Law - Chair of Sports Law.
He assists athletes, agents and clubs in judicial and extrajudicial proceedings.
He is a member of the Sports Law Commission of the National Bar Council in Rome, as well as Coordinator of the Italian Sports Lawyers Association for the Basilicata region.
Lecturer in the legal area - federal papers at the Course for Head of the FIGC Youth Sector - technical sector, he is the author of several scientific publications on legal-sporting matters as well as speaker at many conferences.
He is legal trustee for Aiac Basilicata.
Member of the legal office of the Basilicata FIGC, Member of the FiTri National Federal Court. -
Stefano Natalini
Dr. Stefano Natalini was born in Rome in 1965, he graduated in Law and obtained a "post-graduate" Master in Criminological Sciences. He served in the State Police from 1985 to 2019, the year in which he retired in retirement with the rank of Inspector Superior. In the ranks of the State Police he obtained the Specializations of Quick Shooting Instructor, Instructor of Operational Techniques and Specialist in Security Stocks. He also obtained the IEDD and EOD NATO Bombing Specializations from the Italian Army, and the qualification of Level I Instructor for the NBCR Defense. From 2011 to 2014 he served in the Netherlands at the Counter-Terrorism Unit of the European Agency for Law Enforcement (EUROPOL), participating in numerous international investigations. In his brilliant career he was awarded a Solemn Commendation and a Word of Praise for the defusing of dangerous explosive devices. He was also named Cavaliere al Merito of the Italian Republic in 2006 and received honors from the Italian Red Cross and the Civil Protection. He speaks fluently in English (Level C1) and Spanish (Level B2). Dr. Natalini has been ENAC Certified Instructor for Airport Security since 2004.
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FEDERICO DE CESARISHis academic training is oriented towards studies in law.He was the youngest airport manager of Alitalia, for which he served from 1998 until 2014, holding positions in operations, at the airports of Rome Fiumicino, Florence Peretola, Pisa Galileo Galilei, Catania Fontanarossa, Turin Caselle and Milan Malpensa. .From 2014 until June 2017 he held the position of Operations Director for an Italian handling and supervision company, also dealing with personnel research and selection as well as training and quality.A great enthusiast of dynamic model aircraft, he is a member of numerous Italian clubs, where he flies both with fixed wing and with rotary wing, with teaching activities for the new generation.He is currently involved in training and coaching and has started some projects in the entrepreneurial field.He is working on an airport training manual which he expects to finish by the end of the year.
Authorization n. IT-EVO-01-20-001 and IT-EVO-01-20-002
