Silvia Zarroli

Flight Attendant Capocina, Safety Line Checker and Base Supervisor for the Ryanair Airline with 12 years of experience in the Aviation sector deals with Human Resources Management. Analyzes performance, directs, organizes, improves and maintains the unity of the workforce, with discipline, dedication and passion for people, trying to meet the needs of employees in accordance with company procedures. He worked at the Bologna and Rome Ciampino airports and currently manages the staff present or to be employed at the Rome Fiumicino airport. Among the tasks it carries out Quality Control Audits, assesses any training needs and manages career development, sometimes also dealing with relations with the administration, consulting and assistance for relational aspects of individuals, including conflict resolution and organization and role management, mediates between employees and between them and the Company. In order to ensure the development of all resources, it also organizes coordination meetings, draws up weekly reports and business plans on B2C sales budgets. It plays a fundamental role in measuring the performance of workers and their satisfaction, an important premise for achieving company objectives.