A virtual receptionist in London

accademia del lavoro receptionist virtuale jpg

Imagine entering one of the most important town halls of London and find a receptionist not in flesh and blood at the entrance. It is not a joke or an experiment nor I try less it is a publicity stunt or a movie.
Instead, it is the last entirely London initiative, that is to replace the reception an office worker with a hologram. It is a real virtual assistant, able to provide those who enter all sorts of information and indications regarding where the offices are located, their opening and closing times, and the places in which to submit birth or death reports. death etc ...
An innovative and certainly bizarre way of conducting work in the town hall, which aroused the amazement and curiosity of citizens, who could not help but argue about the decision to take away the job of a human being in order to have a virtual receptionist.
The hologram, which was called Shanice, cost the administration £ 12,000, costs that executives say will be recouped within a year.

receptionist virtuale accademia del lavoro jpg A strategy born with the aim of introducing innovative and technological solutions that save public money, was the opinion of James Denselow, one of the managers who strongly wanted and supported the initiative.
An explanation that, however, continues to little convince citizens, not only and not so much for a difficulty in accepting the new technology, but for the fact that there are undoubtedly human qualities that can never be replaced by machines.
The I work as a receptionist, in addition to requiring undoubted organizational skills, problem solving, information skills and efficiency, the need for good interpersonal skills, excellent communication skills, also including a good propensity for understanding, patience and the ability to respond professionally to the public, without forgetting humanity and tolerance.

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