Buona conoscenza e utilizzo del pc

Attestato di partecipazione rilasciato a seguito di un test intermedio e una verifica finale. Certificato IATA AMADEUS , riconosciuto in ambito europeo e strumento utile per accedere al mercato del lavoro.* Attestato di Stage a firma della struttura ospitante (se prescelto) *rilasciato solo a superamento del test gestito direttamente da Amadeus.

Il progetto formativo

Contenuti del corso: Introduzione pratica al GDS Amadeus Help on line Input di codifica decodifica città, aeroporti, compagnie Fusi orari Creazione itinerario Elementi obbligatori di un pnr Status dei voli Elementi facoltativi Remarks, O.s.i., S.s.r. e vari status Modifiche al PNR Input di quotazione FX (FXB) Input FQ Lettura fare basis Emissione biglietto Modalità grafica SN e TN SPLIT All Fares e approfondimento tariffe in criptico Name update e Name change DM Inserimento FF (solo input) Prenotazione hotel e auto in criptico Prenotazione e quotazione servizi ancillari (EMD, TSM) Le Fonti del Diritto del Turismo ● Il riparto di competenze: La riforma del Titolo V della Costituzione e il ruolo delle Regioni. ● Il Codice del Turismo (D.Lgs. 79/2011): Analisi delle principali disposizioni dopo le riforme correttive. ● Il recepimento della Direttiva (UE) 2015/2302: La nuova disciplina dei pacchetti turistici e dei servizi turistici collegati. Il Contratto di Viaggio e le Responsabilità ● Formazione del contratto: Obblighi di informazione precontrattuale e requisiti di forma. ● Responsabilità dell’Organizzatore e dell’Intermediario: Criteri di distinzione e casistica giurisprudenziale. ● Il danno da “vacanza rovinata”: Natura giuridica, onere della prova e criteri di quantificazione del danno non patrimoniale. Il Diritto dei Trasporti e i Regolamenti UE ● Trasporto aereo: Il Regolamento (CE) n. 261/2004 e la Convenzione di Montreal. ● Diritti dei passeggeri: Negato imbarco (overbooking), cancellazione del volo e ritardo prolungato. ● Problematiche legate ai bagagli: Smarrimento, danneggiamento e termini di decadenza per il reclamo. Tecnologia e Strumenti di Prova ● Il valore legale delle prenotazioni elettroniche: Il documento informatico nel settore travel. ● Introduzione ai GDS (Amadeus): Come interpretare un PNR (Passenger Name Record) in sede di contenzioso. ● E-commerce e prenotazioni Online: La tutela del consumatore nei portali OTA (Online Travel Agencies) e i contratti a distanza. Risoluzione delle Controversie e Deontologia ● ADR e Mediazione obbligatoria: Strumenti di risoluzione alternativa nelle liti turistiche. ● Profili deontologici: La gestione dei dati dei viaggiatori e la privacy (GDPR) nella consulenza legale turistica.

La figura professionale

La figura professionale formata con il corso GDS Amadeus imparerà a : Conoscere le principali logiche che regolano il turismo aereo Conoscere coding/decoding e principali terminologie tecniche Conoscere potenzialità e funzionalità dei GDS Conoscere e interpretare le principali regole tariffarie Gestire prenotazioni e richieste tariffarie con l’utilizzo del SW Amadeus Quotare tariffe in forma generica e specifica Utilizzare strumenti e funzionalità per creare, gestire e quotare un PNR Quotare e prenotare servizi turistici Acquisire ed erogare informazioni in tempo reale

Sbocchi professionali

Front e back-office di Agenzie di Viaggio Compagnie Aeree Aeroporti internazionali Oltre a: General Sales Agent Tour operator.

Agevolazioni e finanziamenti

Early Pass Ogni anno, l’Accademia seleziona specifici percorsi formativi ai quali applicare l’agevolazione Early Pass . Si tratta di un sistema di scontistica progressiva riservato a chi formalizza l’iscrizione con largo anticipo rispetto all’inizio del percorso formativo Sconto studente ADL Dalla seconda iscrizione i nostri allievi, godono di scontistica a loro dedicata FINANZIARIE CONVENZIONATE Possibilità di finanziamenti e dilazioni anche senza reddito

Il Kit visibilità è una strategia condivisa al 100%: un percorso in cui la scuola ti mette a disposizione gli strumenti, i canali e un network professionale consolidato, mentre tu dai valore al progetto esprimendo la tua storia, le tue idee e la tua autenticità. Cosa ottieni con il Kit Amplificazione social: I tuoi contenuti migliori verranno condivisi sui canali ufficiali della scuola, aumentandone l’esposizione verso recruiter e aziende partner. Guida pratica alla creazione: Un manuale scritto per imparare a raccontare la tua esperienza e i tuoi progetti con il massimo impatto. CV Positioning & Talent Distribution: Supporto dedicato per ottimizzare struttura, competenze e stile del tuo CV, con la possibilità di inserimento nel network di aziende partner.

Advanced Amadeus GDS and Tourism Legislation

New edition from 11 January 2027

Online Certification Course

The front and back-office work of Travel Agencies, Airlines and airports in the international arena, is now conducted exclusively with the use of GDS (Global Distribution Systems) computer systems. More than 600,000 travel agencies worldwide use these systems.a

Present in 195 countries, Amadeus is confirmed as the undisputed distribution leader for Italian Travel Agencies thanks to a growth of over 20% in segments booked. It is currently the most widely used GDS in Europe.
Acquiring GDS skills, certified by Amadeus, gives you a real passport to the world of work in the tourism sector.
The course is conducted in cooperation with Timeducation, certified partner for Italy of Amadeus IT Group.

Get information on the Advanced Amadeus GDS and Tourism Legislation

Job orientation at the end of the course in cooperation with

Maximum number of participants

Requirements

Good knowledge and use of PCs

Certificates issued

Certificate of attendance issued following an intermediate test and a final examination.
Certificate IATA AMADEUS, recognised in the European context and a useful tool to access the labour market.
Internship Certificate signed by the host organisation (if chosen)

*released only upon passing the test administered directly by Amadeus.

The training project

Course content:

Practical introduction to the Amadeus GDS
On-line help
Encoding inputs decoding cities, airports, companies
Time zones
Route creation
Obligatory elements of a pnr
Flight status
Optional elements
Remarks, O.s.i., S.s.r. and other status
Changes to PNR
FX quotation input (FXB)
Input FQ
Reading do basis
Ticketing
Graphic mode
SN and TN
SPLIT
All Fares and Deepening Rates in Cryptic
Name update and Name change
DM
FF input (input only)
Hotel and car reservations in cryptic
Booking and quoting ancillary services (EMD, TSM)

The Sources of Tourism Law
● The division of powers: The reform of Title V of the Constitution and the role of the regions.
● The Tourism Code (Legislative Decree 79/2011): Analysis of the main provisions following the corrective reforms.
● The transposition of Directive (EU) 2015/2302: The new rules on package holidays and tourist services
related.
The Travel Contract and Liability
● Formation of the contract: Pre-contractual information obligations and formal requirements.
● Liability of the Organiser and the Intermediary: Criteria for distinction and case law.
● Damages for a “ruined holiday”: Legal nature, burden of proof and criteria for quantifying damages not
balance sheet.
Transport Law and EU Regulations
● Air transport: Regulation (EC) No 261/2004 and the Montreal Convention.
● Passenger rights: Denied boarding (overbooking), flight cancellation and long delays.
● Issues relating to luggage: loss, damage and time limits for making a claim.
Technology and Test Equipment
● The legal validity of electronic bookings: Digital documents in the travel sector.
● Introduction to GDSs (Amadeus): How to interpret a PNR (Passenger Name Record) in the event of a dispute.
● E-commerce and online bookings: Consumer protection on OTA (Online Travel Agency) platforms and
distance contracts.
Dispute Resolution and Professional Ethics
● ADR and mandatory mediation: Alternative dispute resolution mechanisms in tourism disputes.
● Ethical considerations: The management of traveller data and privacy (GDPR) in tourism legal consultancy.

The professional figure

The professional trained in the GDS Amadeus course will learn to :

Knowledge of the main logics governing air tourism
Knowledge of coding/decoding and main technical terminologies
Knowing the potential and functionality of GDSs
Knowing and interpreting the main tariff rules
Manage bookings and fare requests using Amadeus SW
Quoting tariffs in generic and specific form
Use tools and functionality to create, manage and quote a PNR
Quoting and booking tourist services
Acquire and deliver information in real time

Career opportunities

Front and back-office of

Travel Agencies
Airlines
International airports

In addition to:

General Sales Agent
Tour operator.

Facilities and financing

Early Pass

Each year, the Academy selects specific training courses to which the facility applies Early Pass. This is a progressive discount system reserved for those who formalise their enrolment well in advance of the start of the training course

ADL student discount

From the second enrolment onwards, our students enjoy special discounts

AFFILIATED FINANCIERS

Possibility of financing and deferments even without income

visibility kit

The Visibility Kit is a shared strategy at 100%: a path in which the school provides you with tools, channels and an established professional network, while you give value to the project by expressing your story, your ideas and your authenticity.

What you get with the Kit

Social amplification: Your best content will be shared on official school channels, increasing exposure to recruiters and partner companies.
A practical guide to creation: A handbook written to learn how to tell your experience and projects with maximum impact.
CV Positioning & Talent Distribution: Dedicated support to optimise the structure, skills and style of your CV, with the possibility of inclusion in a network of partner companies.

COURSE STRUCTURE

PREPARATORY PHASE

Platform for studying English (or another language of your choice from French, Spanish, Portuguese and Italian) available H24 for up to 6 months. The learner will be provided with Activities & Quizzes: articles, videos, audio, grammar, how-to and various publications to acquire notions and practise. Thanks to the platform's adaptive Artificial Intelligence, the content adapts to each learner's profile to guarantee totally personalised language learning.
50 hours minimum self-study on the handouts provided and on the GDS Amadeus platform for exercises during lectures.

1 CLASSROOM PHASE

48 hours of live online streaming (compulsory attendance)
1 month of practical exercises on the platform with weekly verifications

2 TRAINING/INTERNSHIP PHASE

100-hour internship with General Sales Agents, Tour Operators and Travel Agencies

3 FINAL STAGE

Revision and optimisation of Curriculum Vitae with subsequent dissemination to companies in the sector nationwide.

At the end of the entire training course, Accademia del Lavoro will deal with job brokerage by constantly collecting job offers in the sector, which will be communicated to the students.

4

TEACHERS

Tiziana Marinelli

With a degree in Tourism Science, she has considerable and long-standing experience in tourism: destination
manager for various destinations, contract manager, design and implementation of territorial events, planning and development of tourism and food and wine promotion projects for public and private entities (Lazio Region, Province of Rome, ARSIAL).
It has important collaborations with international companies and major national tour operators.
In 2009, she embarked on the path of trainer and consultant, starting to collaborate with TOs and higher education institutions and schools nationwide (LUISS, SESEF, CTS, UVET, etc.).
Since 2012, it has been following school-to-work alternation projects in tourism at the main high schools - technical and professional for tourism in Lazio. Since 2019 it has been a certified and authorised centre for courses
Amadeus - the first European GDS.
From 2019, it becomes the partner company for Italy of the GDS AMADEUS IT Group - distribution platform of
B2B tourism services
In 2020, he began a further course at La Sapienza University in Rome to acquire the necessary
Euro-design skills: in 2021, he collaborated as a Euro-designer in the writing of a
Erasmus+ project in the field of non-formal adult education, with international partnership.
In parallel, from May 2021 as Destination Manager of the newly founded DMO, he is taking care of
the design of a systemic and integrated offer plan to relaunch tourism in the city of Aprilia
(RM).

Excellent

Academy of Labour ®4.7

Based on 227 reviews

4 months ago

4 months ago

Attended Caf and patronage course, I found very good professors, who were able to pass on not only knowledge, passion, dedication, excellent organisation.

Marco M.

4 months ago

I attended the course Operatore Patronato e Caf.
The course was very intense, lots of online streaming and online in-presence lessons with the possibility of catching up if absent. I really enjoyed the online mode, as I work and am very busy, I was able to organise my study. The tutor was very good at following up each student's problems and solving them instantly, all the professors were very knowledgeable and good. It is an excellent Academy. For those who want a complete course and have time to study I recommend it. There is also an internship in the industry at the end of the course. I hope it goes as well as it did with the study and the lessons.

Parleen Kaur

4 months ago

It was a great experience studying this course. Teacher's were always available for help .

Chirene Karouach

5 months ago

I found a girl called Anna D'addabbo who followed me both to do the registration and to help me in everything I really recommend her I am really happy with this experience if I could I would give more than five stars

Eusto Corbacio

5 months ago

I am super happy to have participated in this food and beverage manager course. The lecturers are very good and the tutor Monica is always very helpful. It is a very complete course that prepares you for 5-star hotels without any problems.

Antonino Falcone

6 months ago

Very interesting and well-structured Food & Beverage Manager course. Professional and well-prepared lecturers, with a practical approach based on real examples and case studies. A useful training course that is really applicable in the working world.
If catering is a passion, this course is perfect for understanding many fundamental management aspects

James Petti

6 months ago

F&B Manager course explained in great detail by the professors and at the end of each lesson we performed exercises.
Teachers who were very knowledgeable and above all helpful to our every request.
I learnt a lot and, above all, brushed up on old topics from my hotel school years.
I recommend it to everyone who would like to take that extra step to grow professionally

Giacomo Pantò

6 months ago

I attended the Food & Beverage Manager course: it was a fantastic experience, which allowed me to meet and learn new things with the academy lecturers.
Giacomo Pantò.

Enrico Vicari

7 months ago

My experience with Accademia del Lavoro can only be very positive. From the moment I enrolled in the courses and until the end I was followed at all times. First of all by the very good tutor Monica and then also by all the very well-prepared lecturers like Anastasia and the others.
I can only recommend this training provider for those who want to get the best.
Thanks for everything

giusb Bafundi

8 months ago

I had the honour of being able to attend this Hdemia and take part in the Ramp Agent Course.
If the Course is well STRUCTURED and Xfectly organised in its 4 phases,
the same cannot be said for the trainers, who are by far more qualitatively prepared than the organisational structure itself !!!!!
In the first phase, we had a collegial "online" training where Anastasia, Marco and Ezio took turns in training.
Fantastic in their exposition and in being able to capture the interest, desire, expectations and work ambitions related to the course in each of the students.
Ezio del Monaco is a teacher who knows the subject and the airport world inside out. His lessons are always very detailed, in the various steps from the landside to the airside. Many times he went back through the syllabus until each step to the next was clear.
Thank you Ezio for your perfect presentation of the content, for your absolute willingness to deal with the same topic several times when the need arose. Last but not least, thank you very much for your availability even after the course for any news/support.
Anastasia Emanuelli and Marco C. are both 2 outstanding trainers.
A harmony that seemed to touch each other in transferring every single notion and information . Two people who got to know each other in the field and turned their life/work experience into excellence.
They were able first during the on-line and later in the classroom to generate an empathy with all the trainees, making the lessons always light, interesting but above all engaging..... alternating training with checking that the content had been acquired through exercises summarising the subject matter.
The days in the classroom were intense but at the same time light, these 2 trainers managed to transfer the notions to us with a simplicity typical of highly professional teachers. Of both of them I will keep the friendship and love for this work that make them a legacy to emulate.
You really left me a lot!!!!
The Course also reached its climax during the "Safety and Security" training held by the trainer Stefano Natalini , a former employee of the Polizia.di Stato, with a high Curiculum Vitae in various fields, such as artificia and anti-terrorism, public order.
In addition to being very interesting and above all topical, his lectures were excessively detailed and engaging in every single topic covered, even with concrete episodes from real life.
Finally, I couldn't close without mentioning Dr. Monica, who is the Orchestra Director of this academy, always present at both organisational and classroom level, from the embryonic phase with course enrolment to the end. With the delivery of the certificates, passing through every single in-person and on-line lesson.....She is always there like an on-line Help ready to support every single question/request that arises.
Thank you Monica for your supportive attitude and your great PROFESSIONALITY.
My thanks also go to my fellow trainees with whom a good friendship was forged and who made the days enjoyable and interesting.
Ad Majora, greetings to All, I take this opportunity to wish you a very Merry Christmas and a very Happy New Year.
GB

Nikolai Ignatov

8 months ago

I did the ramp agent course and was really very pleased and satisfied. The lecturers and tutors are very professional, knowledgeable and helpful. I met people who are always experts in this field there and I learnt a lot of new things in this area of work. It was great.

Chiara Livesu

8 months ago

Super professional course. Teachers with an experience and passion for their work out of the ordinary. Everyone always super helpful for anything. Thank you very much, because you have made me even more passionate about this wonderful world.

Rosangela

8 months ago

I attended the Airport Steward course at the Accademia del Lavoro and my experience was very positive: the week of in-person lessons in Milan was extremely useful and well organised. Lecturers Alessandra Weiss and Stefano Natalini were prepared, clear and always available to answer doubts, while tutor Monica was a constant and attentive point of reference throughout the course. The programme offers a complete overview of airport procedures, from check-in to customer care, from security to baggage, allowing you to really understand the work inside an airport. I would recommend this course to anyone wishing to pursue a career in aviation.

Alice Raspa

8 months ago

I took part in the Airport Duty Officer course, and it was a wonderful discovery.
Besides learning a lot about the world of aviation and in particular about the profession of Check-In Agent, this course gave me even more insight into what I would like for my future.
I would like to congratulate the teacher Alessandra Weiss, an expert in the field, who made everyone fall in love with her personality and kindness.
Thank you Labour Academy!

Valerio Convertini

8 months ago

very interesting and well-structured course, also recommended for those who have no aviation background and who simply have the dream of working at an airport in the future. The lecturers, Natalini and Weiss, whom I had the good fortune to meet for the Airport Attendant course, are two wonderful people, who convey their passion for this world and this job, conducting transversal and never monotonous lessons. I thank Accademia del Lavoro for this wonderful experience and for all the people I met on the course.

Rachelle Aceron Beron

8 months ago

It's been a great and unique experience, let's say a mixture of emotions.
I've always wanted to know more about this job and our professor Alessandra Weiss was able to teach us perfectly so many things in such a short period of time.
Thanks for giving me the opportunity to grow in this field.
Hope to inspire more people my self one day to reach their dreams like you did prof.

It's just a pity that it costs so much. I think this course should cost lower so that everyone can afford it, helping even more people to reach their dreams.

Elisabetta Zippari

8 months ago

It was an unexpectedly beautiful experience both for the course itself and the people we met.
The course has been exceptionally divided and organised for each topic with a final alternation of mini-tests for each chapter, which are useful to assimilate all the daily information and above all to test oneself and prepare for the IATA certification exam.
What I will always take away with me from this experience is the great professionalism and savoir faire of Prof. Alessandra Weiss and Prof. Stefano Natalini who ensured that the lessons were always dynamic, active and never boring. The laughs were not few and the appreciation is high.
The course further confirmed my love for aviation and the airport!

shaky 04

8 months ago

The course is super interesting. Very well organised and with the possibility to interact with the lecturers, who are very helpful. The lectures were conducted in such a way that we could all be heard and understand the topics better. My class and I were fortunate to have been tutored by Professor Weiss who made all the lessons clear, interesting and very entertaining. She made learning fun and effective. It is definitely an experience to have. You get the chance to learn a lot, meet people who are already part of the airport environment and make new friends with people who have the same interest as you. It was a unique experience. I came home that day with a smile on my face, I was really happy and satisfied.

Kimberly Casio

8 months ago

The Airport Duty Officer course was very useful and well organised. The explanations were clear and accompanied by practical examples that really show how one works at the airport.
The trainers were phenomenal, and I especially loved Professor Alessandra Weiss, always knowledgeable, helpful and able to make every lesson interesting.
I recommend this course to anyone who wants to enter the airport industry or deepen their skills.

Elmedin Kaplanoski

8 months ago

A truly phenomenal academy with the best organisation, modern training and an excellently structured programme.
The training I completed has contributed enormously to my growth, both professionally and personally.

The instructors are extraordinary: always available, prepared and ready to support you every step of the way. The environment is so positive that you really feel part of a group that believes in you.

I recommend it sincerely and from the heart: it is absolutely worth joining this great family.

madeline baez

8 months ago

Jonathan Daza

8 months ago

I took the ramp agent course and learnt a lot. The teachers and Monica are excellent, very professional. The academy is fantastic.

Pietro Angarano

8 months ago

I did the ramp agent course and I have to say that it exceeded my expectations, talking to former trainees I saw the continuous improvement offered by the academy over the years, the cost is not inconsiderable but it was thanks to this course that I was able to find a job even before the course ended.
The preparation of the teachers is impeccable and super professional, maximum experience in the sector and with all the guests in the classroom phase they make you get to know the airport world at 360°, from the tour of the apron seeing in practice what happens in the turnaround both on board and above, the story of the experience of no less than 4 commanders who stimulate you to pursue your dreams and make you understand their humanity; ramp drivers and many teachers as guests make you grasp more points of view and many experiences! As I have already said, it exceeded expectations, they make you fall even more in love with this world; the course is well structured with all the necessary certifications, it trains you a lot in theory and thanks to the experiences of the many teachers and the internship phase complete the practical phase! The course is complete and the latest edition could not be bettered, although it is the responsibility of the tutors and teachers to provide an increasingly adequate offer.
The working environment is very professional but also pleasant thanks to colleagues and the tutor Monica, whom I would like to thank, is really a professional who cares about her work and the good output of the whole course.
I highly recommend this course to anyone who wants to enter the world of aviation with professionalism and full coaching.

Jacopo

8 months ago

Good experience and good personal investment for our future work at the airport. Well-prepared lecturers and above all very useful the presence of people working in the sector in different roles to give us advice on how to approach the world of aviation. I recommend it to those who want to invest in themselves and want to arrive at work already structured and capable.

Enzo Nuñez

9 months ago

I would like to emphasise Dr Valeria's kindness when I consulted her about my doubts for the OAU training course, very kind in calling me and clarifying all my doubts via messages. Excellent academy, super recommended

Gabriella Filomeno

11 months ago

I attended the Aspiranti Guardie Particolari Giurate (Aspiring Sworn Special Guards) course and it was very educational and exciting, especially thanks to the presence of the tutor Monica, who was able to remove any doubts with patience and dedication. All the staff are highly trained. It was an important growth experience.
Too bad they disappeared afterwards.

Arilda Xhurxhi

12 months ago

The CAF and Patronato course at the Accademia del Lavoro was an unforgettable experience. Tutor Rita followed me from the very beginning with patience and dedication, then Tutor Stefania took care of me until I was placed in a CAF/Patronato where I am now doing my internship with enthusiasm.

The lecturers, Dr. Turella and Dr. Zuccaro, were extraordinary: professional, knowledgeable, always available and able to convey not only practical skills, but also confidence and motivation.

It is a really worthwhile course, well-structured, practical and comprehensive, teaching you everything, even if you start from scratch. A course that has given me solid knowledge and the knowledge that I can do it. I heartily recommend it to anyone who wants to grow professionally and humanly.

Federico Martelli

1 year ago

I attended and successfully passed the GDS Amadeus Advanced course at the end of June 2025. After 2 weeks I started receiving really interesting job offers despite the fact that I had been outside the tourism industry for over 13 years.
I highly recommend this course both to those who have recently started working in a travel agency/tour operator/airline/airport company and to those who wish to pursue a career in the tourism industry with a focus on air travel.
Many thanks to the teachers: Tiziana Marinelli and Elisabetta F. Thank you for your valuable teaching, understanding and your willingness to follow and give clear and comprehensive explanations even several times for the same command/process to all pupils and for the references I received.
Thank you for the invaluable support of tutors Stefania Cabibbo and Francesca, during all stages from entry into the academy to interview intermediation.
I would also like to thank Dr Tunzi for the administrative part and the first approach I received, which made me immediately feel that I had entrusted myself to people who are extremely competent and willing to make those who turn to Accademia del Lavoro grow and improve.
Highly recommended Labour Academy!

maroua el foti

1 year ago

-Thank you all
Angela Veneziani
-Administrative teaching manager.
-Dr. Monica Cappiello
-Dr. Riccardo Francesco psychologist and COACHING IN SPORT.
-Lobozzo Carmine.
-Marco Mazzanti specialises in land, port and airport security.
-Stefano Natalini Lecturer. Retired State Police Senior Inspector, ENAC Certified Security Instructor
(#152 national list), Securituy Advisor and Safety.
Lawyer: Stefania cabbibo
-WANDA IGNELZI.
Lecturer. In the security field for more than 15 years, she trained in the aviation segment and then further specialised with studies in "Science of private and public investigations". She is currently a trainer in the field of airport security,
urban and railways.

It was a unique experience
I am delighted to have participated in this security guard course

Labour Academy ❤️

Fabio Leone

1 year ago

I attended the one week GPG course classroom training, plus more fad classes, fantastic experience. Super knowledgeable lecturers, great tutor and fantastic companions/colleagues.

Nicola Miulli

1 year ago

My experience was more than positive a magnificent class but above all exceptional teachers and tutors available for our every need, friendly and kind.... Professionals in the field ... Would I recommend Accademia del Lavoro? Of course 1000x1000

Federico Montagna

1 year ago

I have just finished the GPG course after one week, I had a great time with both course mates and teachers, it was a fantastic experience that I would recommend to every person, a special thanks goes to Monica you are the best.

Tindaro Jeppol

1 year ago

Only an hour after the end of the GPG aspirant course I miss everything.
The elegant location and run by fantastic people, the professionalism of all the teachers, and the friendship d that was created within the class . I wish everyone a better future and I recommend "observe and report"."
Thank you all

weeaboo (Alessandra)

1 year ago

Sara Singh

1 year ago

Outstanding academy, I attended my week in attendance at Linate airport in March, and I had a great time. The lecturers are highly qualified, super thorough and always available for any doubts. I highly recommend this experience for those who want to pursue this career but especially for those who want to grow their cultural background.

Alessandro Moro

1 year ago

Academy number one, I highly recommend it to anyone who wants to embark on a path with them. I will never cease to thank this wonderful Academy and those who work there, as I was followed step by step to fulfil my dream. Finally, I cannot but thank Ms Angela Veneziani . THANK YOU ACADEMY OF WORK .

Kevin Kaumanns

1 year ago

I would like to take a minute to express my sincere appreciation for the excellent experience I had during the course for Guardie Particolari Giurate. The tutor Angela Veneziani demonstrated impeccable professionalism, great helpfulness and infinite kindness. Her ability to answer all questions with patience and clarity was fundamental in clarifying all the doubts that emerged during the training course.
Thanks to his dedication and commitment, the training has been enriching and positive. I am convinced that what I learnt, thanks to his guidance (as well as professionals in the field), will be of great help in my career.
One IMPORTANT thing must be emphasised: Accademia Del Lavoro is a key step to finding a job immediately, as thanks to the skills acquired, the terminal internship, and the very important dissemination of the CV, I found a job in less than a week.
Thank you very much for this great opportunity.

With esteem and gratitude,
GPG Kevin

Alyssa Mae Gutierrez

1 year ago

A must-do experience if you want to be a stopover attendant. Very interesting lessons and fantastic runway visit. It was very useful for me as a couple of months later, a company contacted me thanks to them for an interview, which was successful. My dream came true thanks to the Work Academy!!!

Alessia Pedrotti

1 year ago

I took the "airport attendant" course. Very good staff, very professional and friendly tutors, always willing to help us (Angela, Rita, two fantastic people). The teachers are also really professional, they transmit their passion.
I am really satisfied and I am sure it will lead to great things. In fact, I had the opportunity to embark on a path and start working in the industry, at the airport in Milan Malpensa, thanks to them.

Yasmine

2 years ago

I attended the airport attendant course. It was a great experience, the lessons were all very interesting and the teachers love what they do and manage to convey their enthusiasm. The tutors were always very helpful for any clarification.

Eagle ツkeshav

2 years ago

Very specific and state-of-the-art training centre with lecturers who have spent years of their careers in the airport environment. And for those who love the airport world, I would highly recommend it, as I was hired soon after a few months. A unique and splendid course in this field.

Evangeline Gueno

2 years ago

I had enrolled in the Airport Attendant course at Accademia del Lavoro in January in order to realise my dream of working at the airport, now less than a year later I am working at Malpensa airport. This was all thanks to the materials we were given, the classroom phase at Linate airport, the on-the-job training offered, and above all the professionalism and availability of the tutors and trainers who not only shared their knowledge and experience but also passed on their passion for this job in the airport sector to us students.
I am happy to have realised this dream of mine and to have taken this path with Accademia del Lavoro.

Joseline Beugre

2 years ago

I am currently participating in the classroom phase of the Ground Operations - Airport Attaché course at Accademia del Lavoro at Milan Linate Airport, an absolutely amazing experience!
The trainers and tutors are fantastic, as they passionately and willingly shared their knowledge with us. They are extremely competent in their craft. The course not only met my initial expectations, but exceeded them. I am grateful for this wonderful opportunity, which I hope will open doors in the future and allow me to realise my dream in the airport industry.
Ps: 2 months after the course, with an updated CV from the Labour Academy, I got a job at the airport as a passenger receptionist.
I am happy to have followed my dream to the end and I must thank Accademia del Lavoro, which made this possible.

20/11/24: my airport experience continues.

Muhamed Tafa

2 years ago

I attended the classroom phase of the Ramp Agent course at Linate in November 2024. I am satisfied and happy above all to have found lecturers with years and years of experience in the industry, each with their own, incredible stories to tell. Credit must also be given above all to the tutor who follows you through the course from start to finish. Professional, helpful and always very friendly staff. It is an excellent stepping stone into the aviation industry

Matteo Cestaro

2 years ago

Fantastic experience, wonderful staff and lecturers, ad hoc training.
I chose the course for “ramp agent”, the course was really good, very well prepared lecturers and smooth explanations, management staff for the students always available and ready to help you with any doubts or problems about online lessons and everything.
I would like to thank all the staff, especially Dr. Monica, who follows all the students in their training, internship and work experience.

Kawtar Rizqi

2 years ago

Fantastic experience! The ground operations course met my expectations; impeccable organisation and the lecturers also very professional, helpful and knowledgeable about the various topics we covered in the classroom.
I highly recommend it!
Vote: 5/5

Romano Perticarini

2 years ago

Great training and growth experience, I learnt many things that will surely be useful, very well prepared and professional lecturers and tutors who really and truly follow you! I recommend this course to anyone who wants to get closer to the airport world. Even for me it was really educational despite the fact that I was already working at the airport, their courses go much deeper, and in addition I had the opportunity to do practical exercises that I didn't do with the company I worked for.
Thanks again 😊😊

THE PARTNERS